Terms & Conditions
This section ensures transparency and sets clear expectations for working together.
Booking Confirmation
This section ensures transparency and sets clear expectations for working together.
Payment Terms
Full payment is due within 14 days of the service date unless otherwise agreed in writing. Return travel and expenses must be covered by the client, with flights requiring business class or higher accommodations for long-haul travel.
Cancellation and Rescheduling Policy
Cancellations or rescheduling requests must be made at least 7 days prior to the service date. Cancellations within this period may incur a fee of 50% of the agreed service rate. Rescheduling is subject to availability.
Intellectual Property
Materials provided during services remain the property of Jacqueline Chinwe Stephen unless explicitly transferred in writing.
Confidentiality
Both parties agree to maintain confidentiality regarding sensitive or proprietary information shared during engagements.
Liability
Jacqueline takes great care to provide the highest quality service. However, she cannot be held responsible for any unforeseen circumstances or outcomes related to the use of advice, recommendations, or materials provided during services. Every effort will be made to ensure a successful partnership and positive results.
